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OpenText Brings Enterprise-grade Customer Communications Management to Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

Companies can now Streamline Customer Communication Management with OpenText Exstream on Salesforce AppExchange

Waterloo, ON – 2018-11-6 – OpenText™ (NASDAQ: OTEX, TSX: OTEX), a global leader in Enterprise Information Management (EIM), today announced that OpenText Exstream for Salesforce is now available on Salesforce AppExchange, offering users a powerful solution for personalized, consistent customer communications management.

”Customers demand personalized, authentic, and creative interactions with the brands they love. Delivering engaging experiences is a key competitive differentiator, helping to build trust and reduce churn,” said Patricia E. Nagle, senior vice president, CMO, OpenText. “Built on the Salesforce platform, OpenText Exstream for Salesforce enables companies to create rich, engaging and responsive customer communications.”

OpenText Exstream is an industry-leading platform for managing multi-channel, global customer communications. With sophisticated workflow automation, compelling design and branding features, and options for infinite personalization, OpenText Exstream allows business users to easily manage their customer communications programs and campaigns without intervention from technical experts.

Nagle added “OpenText continues to create powerful collaborations with the companies driving digital business today, enabling customers to solve their most pressing business challenges and drive meaningful interactions with their customers.”

This expanded collaboration builds on the success of OpenText Extended ECM for Salesforce, which delivers sophisticated and secure content services. OpenText Extended ECM for Salesforce is available on Salesforce AppExchange. OpenText Exstream for Salesforce is available on Salesforce AppExchange immediately.

About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 6 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and AI technologies for businesses.

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

About OpenText
OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, on-premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com.

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Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Copyright © 2018 Open Text. All rights reserved. OpenText is a trademark or registered trademark of Open Text. The list of trademarks is not exhaustive of other trademarks. Registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text or other respective owners.

Further information:
Ryan Hill
OpenText
416-524-6794
publicrelations@opentext.com