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Records Management

Manage and govern the lifecycle of important electronic business information with OpenText Records Management software systems.

OpenText Records Management and Sprint

"Using the OpenText records management and classification practices, we have been able to reclaim over one terabyte worth of storage space as people are cleaning up in addition to classifying content. It is estimated wthat we will reduce the legal fees associated with e-discovery by 50 percent annually."

Scott Granger, Manager, Intranet Portals and Content Management at Sprint
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OpenText Business Records Management Software Solutions

  • Overview
  • Business Needs
  • Products
  • RESOURCES

Overview

Records Management Software Systems

Electronic records management programs reduce risk and cost. That’s the bottom line. A disciplined, enterprise-wide records management strategy ensures organisations can comply with external regulations and internal policies by managing the retention and disposition of content.

Records Management and Information Governance

When corporate information sources are brought under central information governance, there is a level of consistency that is not possible with disparate systems. Policy can be consistently set and enforced across all the content sources. It’s also the one strategic move organisations can make to minimise the risk of unmanaged information. Organisations gain control – ensuring relevant and pertinent information can be found in a timely manner. If the information does not exist, the organisation will be able to authoritatively demonstrate that the content was dispositioned in compliance with policies, laws and regulations.

By providing a structured and transparent way to maintain records from creation through to eventual disposition, Records Management enhances corporate accountability, ensures regulatory compliance, and minimises the risks associated with audit and litigation.

Featured Products

OpenText Email Archiving for Exchange

Optimise Exchange performance, while allowing users to work as they always have, retrieving archived messages from Microsoft Outlook with full fidelity in a single click

  • Optimise email server performance and reduced support overhead.
  • Comply with legal and regulatory obligations.
  • Support for user initiative or automated, rules based archiving.
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OpenText™ File System Archiving

Automate the capture of shared file systems into a single repository to ensure content integrity, avoid redundancy, reduce storage costs and enable records management.

  • Reduce data redundancy and IT footprint.
  • Centrally store data within a manage repository.
  • Provide seamless access for end users.
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OpenText Content Suite Platform

A fully featured, highly scalable, Web-based imaging, document management, workflow, search, records management, and archiving system with a secure, single platform for organising and sharing electronic and physical content across the enterprise.

  • Integrate content into business processes
  • Deliver and share content in its full business context
  • Maximise the value of content while minimising the risks and costs associated to the content
  • Enhance content security and integrity
  • Provide a cohesive platform for a holistic information governance program
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Business Needs

Business Needs

Establish consistent, auditable and defensible Information Governance across your business

The volume of Enterprise information held by organisations is growing exponentially, intensified by business applications moving from the desktop to mobile devices and where information, itself, can reside anywhere – on premise or in the cloud. The "boundaries" of business's no longer end at the firewall, making it harder than ever to enforce information management policies and ensure compliance.

Businesses everywhere are realising the value that an Information Governance program can have to manage not just the expotential rise in data volumes, but also the enforcement of new regulations and policies which  are constantly evolving or being introduced to manage the growth Enterprise Information.

Enterprise Information Management (EIM) solutions can help companies deliver a governance programme to deal with corporate information, the consumers and creators of that information, in the context of real business processes. Best practices and solutions that help meet compliance and risk mitigation mandates imposed by law, regulators, or internal quality standards are complemented by a keen focus on developing ways to capitalise on the kinds of productivity and efficiency gains that grow out of an asset-management approach to corporate information. 

A successful Information Governance strategy demands that companies balance the mitigation of legal and business risk, take advantage of information to drive business value, and minimise the costs of managing information.

Products

Records Management Products

OpenText Records Management

Deliver complete, comprehensive lifecycle management for all of your corporate records and information holdings, in paper or electronic format.

  • All content types, all in one archive.
  • Accelerate your time to compliance.
  • Optimise email server and lead applications and ensure legal and organisation compliance
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OpenText Content Suite Platform

A fully featured, highly scalable, Web-based imaging, document management, workflow, search, records management, and archiving system with a secure, single platform for organising and sharing electronic and physical content across the enterprise.

  • Integrate content into business processes
  • Deliver and share content in its full business context
  • Maximise the value of content while minimising the risks and costs associated to the content
  • Enhance content security and integrity
  • Provide a cohesive platform for a holistic information governance program
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Auto-Classification

Establish a highly defensible, completely transparent records management programme as part of a broader information governance strategy while automating policy application tasks for business users.

  • Reduce litigation risk, eDiscovery and storage costs
  • Improve compliance, security, and user productivity
  • Save time in addressing the need to classify huge volumes of legacy content, email, and social media 
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Email Solutions

Securely store and govern email, ensure compliance with internal policies and industry regulations, while providing end users with seamless access to corporate data.

  • Eliminate transitory email in a defensible and consistent manner
  • Identify, retain and safeguard email from deletion
  • Provide users with an optimal email experience
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OpenText™ File System Archiving

Automate the capture of shared file systems into a single repository to ensure content integrity, avoid redundancy, reduce storage costs and enable records management.

  • Reduce data redundancy and IT footprint.
  • Centrally store data within a manage repository.
  • Provide seamless access for end users.
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OpenText™ Application Governance & Archiving for Microsoft® SharePoint®

Effectively manage SharePoint sites to enforce broader compliance and archiving policies, open access to all enterprise content, and lower ongoing administration and storage costs.

  • Accelerate and govern the rollout of SharePoint Sites.
  • Consistent compliance and archiving policies across all enterprise content.
  • Improve user productivity by providing access to content from numerous enterprise. sources directly through SharePoint in the context of business applications and processes.
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OpenText Web Experience Management

Create and deliver dynamic, targeted interactions across multiple touch points with this solution built for high-performance, enterprise-scalable, and transaction-oriented web applications.

  • Leverage responsive design to display content consistently across mobile devices
  • Increase revenue by satisfying customers with compelling experiences and meaningful conversations
  • Take advantage of every customer touch point with device neutral, content-centric experiences 
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OpenText Tempo Social

Create a social workplace, augment your social marketing activities, and build a more social intranet to improve collaboration, enrich user experience, and extend communications.

  • Connecting with user, partners and customers through conversation
  • Getting closer to customers in a way that drives cost efficiencies
  • Integrating business functions with the social infrastructure!
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RESOURCES