Application Managed Services
Extend your team with a managed service provider with decades of experience to rapidly address solution issues
Managed Services overview
As Information Management becomes increasingly key to business strategies, organizations need to ensure they have the necessary skills to maximize its impact. Engaging an experienced Managed Services provider with direct access to application developers is key to achieving Information Management business objectives.
Working with organizations around the world in every industry, the OpenText™ Managed Services team offers decades of experience in Information Management. Free up IT resources to focus on business imperatives and leave the OpenText application management to the vendor that developed it.
Managed Services benefits
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Increase productivity
Provide an excellent user experience with enhanced system availability.
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Enable agility
Free-up your IT resources to focus on business innovation for the organization.
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Enhance security
Let the experts manage your application to reduce risk and keep your solution safe and secure.
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Provide accountability
Leave the responsibility to certified OpenText professionals that offer expert application managed services with one team accountability.
Managed Services focus areas
Get tailor-made application managed services wherever you run your solution, on-premises, in public or private clouds or in the OpenText Cloud.
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Manage
Fully leverage solutions and achieve business objectives with a managed OpenText business application solution.
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Monitor
Monitor solutions and observe system health with ITIL best practices to proactively prevent incidents and minimize business user impact.
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Optimize
Stabilize and enhance solutions through usage trend reviews, address evolving needs and improve solution adoption.
My experience with the OpenText Managed Services team has been very positive. They know my environment and quickly bring the right resources to resolve any problem we have faced.
We transferred the cost to Managed Services, but, at the same time, the level of service and expertise is much higher than we would have with our internal resources.
OpenText Managed Services expertise helps us harness the true value and real potential of these products.
Contact us to talk with a Managed Services expert
Maximize the value of OpenText solutions
Resources
Blogs
- Running a resilient EIM platform
- Ensuring EIM resilience and continuity
- Four tips to optimize your EIM systems in 2020