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OpenText Managed Services

Extend IT teams with certified OpenText application experts

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OpenText Managed Services overview

Offering a wide range of managed services and more than 25 years of experience, OpenText™ Managed Services migrates, updates, optimizes or manages applications in on-premises, cloud or hybrid environments.

With Managed Services, businesses have the compliance, security and availability they need and expect, freeing up in-house IT to focus on the core competencies of the business.

OpenText Managed Services benefits

  • Cost management & predictability

    Control IT expenses for training, equipment and personnel by converting to a fixed rate with predictable costs to help plan for scalability and growth.

  • Reduce risk

    Limit risk by partnering with OpenText to ensure application/infrastructure management, modernization, availability and compliance.

  • Accountability

    Get access to OpenText Support and Product Engineering teams with an established Service Level Agreement (SLA) for customer success and satisfaction.

  • Address the skills gap

    Future-proof IT teams by leveraging the collective experience of OpenText application and infrastructure experts with the latest industry training and certifications.

Featured components

OpenText Managed Services run the daily operations of a customer’s applications across product portfolios and in any cloud or on-premises environment.

  • Cloud

    Deploy a complete Information Management solution under one SLA, including applications and infrastructure, with OpenText experts managing solutions in the cloud.

  • On-premises

    Securely manage, monitor and optimize customers’ on-premises solutions, regardless of complexity or customization level with certified, experienced experts.

  • Assisted

    Personalize the level of assistance needed to meet individual business needs with a program that is both flexible and cost effective offering a range of services to help maintain business continuity.

  • Business Network

    Leverage expertise that delivers the people, processes and technologies to help companies integrate their internal and external ecosystems using a single digital backbone.

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