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Enterprise content management (ECM) softwareOpenText eDOCS

Capture, govern, find and securely collaborate on sensitive legal work product

Learn how OpenText eDOCS balances the requirements for control and ease-of use for law firms, corporate legal departments and other organizations with high touch, high value work products.

eDOCS ECM software overview

OpenText eDOCS is a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS ensures sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.

With an easily personalized, modern ‘tiled’ interface, OpenText eDOCS InfoCenter, offers added choice and flexibility. InfoCenter is available across devices, from desktop to tablet to mobile.

OpenText eDOCS Defense, a new security module, adds document level encryption-at-rest and activity monitoring to detect and proactively monitor for internal threats. eDOCS Defense offers real-time alerts on unusual activity and locks potential internal abusers out of the system before it’s too late.

eDOCS features

  • Cloud ready

    Offers instant access to a full set of eDOCS capabilities, no matter the cloud deployment model, through a cloud-architected, modern and visually intuitive enterprise content management system with flexible options that meet business, IT and security needs.

  • Enhanced search functions

    Allows users to search Microsoft® Outlook® mailboxes and eDOCS from a single search bar. Easily search within flex folders, subfolders and remote library folders. Offers profile search or advanced search forms for more detailed or complex searches.

  • Search integration

    Integrates with OpenText Decisiv for a single, unified search solution across all enterprise repositories, including eDOCS libraries, email archives, intranet sites and knowledge management systems. Leverages patented unstructured data analytics and machine learning to quickly pinpoint relevant documents, matters and expertise. Offers conceptual analysis and sophisticated filtering for a more complete and actionable set of results.

  • Added security

    Includes multiple security access levels, configurable metadata, enhanced security inheritance models and Defense, the new security module add-on to protect from internal data breaches.

  • Superior user experience

    Provides choice and flexibility, whether through traditional DM extensions to integrate functionality seamlessly, via the InfoCenter visual dashboard for one click access to information or via the InfoCenter mobile application for iOS and Android.

Customer success stories

OpenText eDOCS benefits

  • Instant access to complete content

    Employ a metadata approach and powerful search capabilities for instant access to related work product for a complete, holistic view into a client, project, matter or case. Navigate to content using familiar folder structures or FlexFolders that instantly display available content based on metadata. Reference saved searches and recently edited files. View changes over multiple document versions.

  • Operational excellence

    Perform key business activities and reduce costs, without sacrificing superior client service. Fuel digital processes with digital information for significant operational efficiencies to compete in the digital age.

  • Administration ease

    Leverage a scalable platform and distributed architecture designed to maximize system availability and performance. Get a single source for IT manageability for simplified administration, whether deployed on-premises or in a private cloud. Easily configure contextual interfaces for the capture and retrieval of work product. Achieve rapid system deployments without visiting workstations and simplify maintenance with web and Microsoft® Windows® utilities that support centralized as well as delegated system management.

  • Improved user adoption

    Gain choice and flexibility in how law firms, corporate legal departments and other organizations with high touch, high value documents work and how their users access their corporate and clients' IP and data. Build customized dashboards that surface important or frequently used content or create custom displays in visually familiar, browser-based tiles. Organize information in a personal workspace and share with other users, securing them accordingly.

  • Seamless, intuitive user experience

    Enable employees to work the way they need to be most productive, from mobile to virtual to in office. Securely access, manage and share legal content from any device and location as well as in the cloud.

  • Protected data

    Close the information security gap left open on device level encryption to more completely protect Intellectual Property (IP) and valuable customer information with two levels of security protecting data, on-premises or in the cloud.

Part of a complete offering

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eDOCS is the digital backbone of a wider enterprise content management (ECM) solution set. The eDOCS platform supports a wide range of business applications, including enhanced security, collaboration, email management, records management, workflow, business process management, SharePoint integration, mobile access, enterprise search and much more.

Featured eDOCS solutions

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