OpenText Intelligent Capture
Automate process initiation across departments with a single platform
What is Intelligent Capture?
Intelligent capture automates content ingestion, speeding up the routing of information to the right users and system in the organization. It provides an entry point for intelligent process automation (IPA) by removing unnecessary steps from users. Combining standard capture features, such as optical character recognition (OCR), with powerful machine learning, capture extracts information from content and automatically routes it to the right user and right lead system.
OpenText Intelligent Capture overview
OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.
OpenText Intelligent Capture also provides operational efficiency by classifying and routing any piece of content that that comes into the organization, from mobile images to paper to PDF invoices. The solution is able to provide the connections to automate any process without additional steps.
By controlling and automating the addition of metadata and classification, organizations can be sure all content is easy to find and manage in content services and business applications.
Intelligent Capture features
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Deployment options
Take control of capture operations with a scalable platform that offers a choice of deployment, whether utilizing an internal infrastructure or a certified cloud platform, such as Microsoft Azure.
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Multiple capture toolsets for high accuracy data extraction
Define the document type and extract the text to understand the context and employ efficient processes with a multi-engine approach that ensures documents are ready for use after capture.
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CaptureFlow workflow engine provides routing of information to directly to lead systems
Route information with a simple-to-use workflow to reduce the process initiation time without requiring complex system integrations.
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Embedded machine learning
Teach the system how to see new content with machine learning algorithms for improved accuracy and process automation to speed straight-through processing of business processes.
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Secure connectors for hybrid deployments and multi-site distributed capture
Ensure data is encrypted both at rest and in-flight between Intelligent Capture and connected systems whether in the same data center or in a different cloud.
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Smart document classification
Ensure new content is aligned with existing business processes to automate processes and secure documents. Intelligent Capture uses multiple methods to classify both standard document types as well as novel content that may be related to business processes.
Customer success stories
The OpenText technologies have assisted us greatly in achieving our goal to make the client's onboarding process seamless and effective from a digital point of view.
Driven by OpenText Documentum, the new system has quickly become the lifeline of our key business units. Our partnership with OpenText has been incredibly valuable in helping us understand business requirements and deploying applications that will deliver maximum results.
When an organization is able to track everything from beginning to the end, then they have much better control over how they can contribute back to improving sustainability, to reducing carbon emissions,
Intelligent Capture benefits
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Intelligent process initiation
Offers a single point of capture that can determine the document type and related process without human intervention. By extracting the data and sending the characterized data to lead systems, provides users the information they need in the systems they want, in realtime.
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Single platform deployed across all departments and locations world-wide
Supports all the different users and processes, no matter if they are as different as onboarding or Accounts Payable, in an easy to manage single solution.
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Reduces user burden for tedious tasks
Eliminates time consuming tasks that take users away from high value tasks, such as entering metadata for captured content, automatically and at greater depth.
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Simplify compliance and access to documents
Automatically classifies content as it enters the organization to ensure that incoming content, including paper and email attachments, are properly identified based on all types of security and compliance tags, such as Personally Identifying Information (PII), geo-location and contracts.
Intelligent Capture solutions
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Intelligent Capture Standard
A complete Intelligent Capture solution that includes advanced recognition of documents across multiple departments and processes.
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Intelligent Capture Enterprise
A highly scalable, high-throughput solution providing additional services and SDK for multi-lead system deployments.
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Intelligent Capture Real-Time
Head-less capture processing for high-throughput mobile content and centralized processing.
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AI-augmented Capture
For organizations with complex omni-channel processes that would benefit from the advanced artificial intelligence of OpenText™ Magellan™ to prioritize and route ad hoc content.
Learn more about Intelligent Capture
Resources
- Intelligent Capture eBook
- Intelligent Capture data sheet
- Intelligent Capture web client product overview
- Intelligent Capture Infographic