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Content Services solution OpenText Content Suite

Ensure compliant management of content throughout its lifecycle

See how OpenText™ Content Suite seamlessly manages information flows through the organization, ensuring secure, compliant information management that enhances productivity

What is a content services platform?

Content services play a central role as organizations strive to rebound from the current global upheaval as more cohesive, more stable and more productive entities. In a crisis, such as COVID-19, organizations struggle to retain momentum amid information access, process continuity, collaboration and governance challenges.

A content services platform builds on the strengths of traditional Enterprise Content Management (ECM) and serves as the foundation for enterprise-wide content management. Content services platforms enhance best practices in content lifecycle management, information access and governance, while expanding the management, distribution and use of information further into business processes.

The best content services platform offers flexible user interfaces to make it easy for users to work with content from whichever device or system is most efficient for their needs.

Gartner names OpenText a Leader

2020 Gartner Magic Quadrant for Content Services Platforms

Get the report

OpenText Content Suite overview

OpenText Content Suite oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.

Content Suite runs anywhere as a cloud-native technology that simplifies deployments, upgrades and the introduction of new features. Content Suite can also be combined with Enterprise Managed Services to deliver Information Management solutions from the cloud of choice with the confidence of a single SLA commitment from OpenText.

Content Suite screenshot

What’s new in Content Suite

  • Deployment automation, containerization

  • Intelligent document generation

  • Smart View personalization, advanced versioning

  • Records Management Classification Workspace

  • Enhanced security for shared content

  • Transport Workspace perspectives

Learn more about Content Suite CE on our blog and with these replays from OpenText Enterprise World Digital.

OpenText Content Suite features

  • Secure document management

    Offers secure, audited, enterprise-wide control over any type of content, from contracts and engineering drawings to system reports, emails, images and much more. Provides users with quick access to reliable information using robust metadata and localization. Eases document processing for both administrators and end users with built-in search, viewing and workflow.

  • Smart View responsive user interface

    Provides the ability to tailor intuitive, role-based views for the needs of business users. Offers easy integration to other applications through an extensive REST API and more than 50 pre-built widgets.

  • Mobile access to content

    Brings the familiar styling and experience of the Smart View to mobile through OpenText Content Server Mobile. Offers secure access to Content Suite and Extended ECM content to view, edit, publish, download, process workflows, share links with colleagues and more. iOS and Android apps.

  • Content in context

    Simplifies deployment and frees up valuable IT resources with pre-built templates in Connected Workspaces that aggregate content, data, people and tasks related to a common business project or case. Ensures content is seamlessly available to those who need it, when they need it, with governance policies automatically applied in the background. Easily integrates to lead applications via Extended ECM.

  • Intelligent enterprise capture

    Manages the flow of inbound paper and converts it into actionable and manageable electronic format with OpenText Imaging Enterprise Scan. Integrates with OpenText Intelligent Capture to provide more comprehensive requirements, such as optical character recognition (OCR) and powerful machine learning, process initiation automation, content classification and routing for all content types to the right users and systems.

  • Easy access and collaboration

    Integrates tools, such as blogs, wikis, activity feeds, discussions, forums and comments, to enable effective teamwork. Ensures documents remain secure in Content Suite while users create, co-author and edit content through direct integration to Office Online. Collaboration can be further complemented with the addition of Extended ECM integration to Microsoft Teams and OpenText Core Signature.

  • Work effectively in the cloud

    Adds secure, easy, cloud-native sharing and collaboration capabilities with OpenText Core Share. Uses bi-directional synchronization between Content Suite, Extended ECM and Core Share to ensure that everyone with permission has access to the most up-to-date version of a document, while adhering to corporate security, compliance and privacy protocols.

  • Manage the content lifecycle

    Ensures information governance of both digital and physical content to adhere to retention, disposition or destruction guidelines in accordance with internal policies and external regulations using OpenText Records Management.

  • Content archiving

    Protects critical historical information within a secure, centralized archive, OpenText Archive Center, that leverages familiar search criteria and metadata to find and retrieve desired information from large volumes of stored files in seconds. Guarantees all documents are safely stored for years, yet instantly available when needed.

Customer success stories

Content Suite benefits

  • Complete, secure document lifecycle management

    Enterprise-wide control over any type of content with comprehensive security and privacy.

  • Connect to business processes

    Improve process efficiency by automating manual tasks and integrating content to lead applications.

  • Increase user adoption

    Offer users an intuitive experience that empowers them with the information they need, when and where they need it, and with the context to use it effectively.

  • Collaborate more effectively

    Seamlessly share and collaborate on content, both inside and outside the organization.

  • Improve Information Governance

    Automate the classification of both structured and unstructured information.

  • Scale quickly and easily

    Reduce expenses with a scalable repository designed to manage high volumes of content at all stages of the lifecycle.

Platforms

Add-ons

Read the 2019 Gartner Magic Quadrant for Content Services Platforms report