Small and medium-sized businesses (SMBs) have similar issues to larger enterprise organizations but fewer resources to handle them.
OpenText™ XM Fax™, a digital fax solution for SMBs, delivers the features and functionality to keep business flowing with reliable, secure and efficient communications and easy administration. An enterprise-grade solution, XM Fax allows employees to easily fax from workstations, email, business applications, mobile devices and multi-function printers (MFPs), integrating with and streamlining workflows across organizations.
Same UX between deployments
Leverages the same user experience and functionality between on-premises, hybrid or cloud so organizations can migrate to the cloud later without retraining end users and administrators.
Certified connectors and APIs
Integrates with workflows using connectors, APIs, and apps for MFPs (Xerox, Toshiba, HP, Sharp, Ricoh, Lexmark, eCopy Sharescan), EMR/EHRs (Epic, Allscripts, NextGen), Exchange/Office 365 and more.
Adapts to spikes in demand and leverages built-in high availability and disaster recovery, assuring that XM Fax is always there when needed.
Flexible payment options
Offers choice of software licensing, monthly subscription or flexible prepaid credits system to select the model that fits the needs of the organization.
Audit-ready tracking and reporting
Provides administrators with full, centralized audit trails of all fax transmissions for compliance and audit readiness and delivers notifications of transmission status direct to email.
Simple desktop and mobile faxing
Enables fax from workstations via email, web client or driver, from mobile devices via iOS and Android apps. Delivers inbound faxes directly to an email inbox or XM Fax account for convenience and security.
Integrate across the organization
Integrate quickly and easily with email, MFPs, mobile devices, desktop and back-end applications (including leading EMR/EHR solutions).
Increase productivity and efficiency
Deploy an easy to implement, manage and use solution. Allow staff to fax without leaving their desks or in the field using mobile devices.
Discards analog phone lines, MFP fax boards and traditional fax machines, while reducing the use of expensive consumables.
Increase security and compliance
Keep content secure and reduce compliance risks with a variety of regulations, including HIPAA, GDPR, FERPA and SOX.