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Fax Connectors for Ricoh MFPs

Save money and boost employee efficiency by integrating your Ricoh MFPs with RightFax and RightFax Express

Integration Options

Simple SMTP Connector for RightFax Express: Connect an unlimited number of Ricoh MFP devices for RightFax Express for FREE for all SMTP email clients.

OpenText RightFax SMTP Connector for MFPs: This connector allows organizations to easily fax paper documents using Ricoh devices equipped with scan-to-email capability. Ricoh MFPs which are not supported by the RightFax Connector for Ricoh MFPs can use the RightFax SMTP Connector for an MFP integration with RightFax.

OpenText RightFax Connector for Ricoh ESA MFPs: OpenText RightFax has two separate Ricoh ESA connectors. These connectors integrate specifically with Ricoh Embedded Software Architecture (ESA)-equipped MFPs and allow organizations an advanced integration between RightFax and Ricoh ESA devices for a sophisticated two-way communication. These connectors offer customers similar functionality, but there are differences in which devices will support these connectors. OpenText offers two connectors to ensure backwards compatibility with a large number of Ricoh devices. With both connectors users can:

  • Scan paper documents and fax them via RightFax
  • Set cover sheet options at the device (MFP manufacturer interface support may vary by model)
  • Send as a guest or authenticated RightFax user
  • Input cover sheet notes
  • Enter up to two billing codes
  • Print, email or file-drop fax status notifications
  • Authenticated users can access their personal address book
  • Share MFP-specific address book with all users
  • Integrate 3rd party card reader for easy, secure authentication

The first connector is a Java-based connector. This connector, built with Ricoh’s SDK/J technology, will run on the following Ricoh Devices, and is supported with RightFax 10.6 and higher. In Ricoh’s next device platform, the Java-based connector will not function on these new devices and customers will need to use the SmartSDK connector.

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 SP 8400dn
SP C435DN SP C440DN MP C5503 MP 401SPF
SP 342DN MP 2553SP MP 3053SP MP 3353SP
MP C2003 MP C2503 SP 4510SF MP C6502
MP C8002 SP 4520DN SP 4510DN SP C730DN
MP C305SPF MP 301SPF MP 2501SP SP C831DN
SP 8300DN MP C3002 MP C3502 MP C4502
MP C4502A MP C5502 MP C5502A MP 4002SP
MP 5002SP MP 6002SP MP 7502SP MP 9002SP
CW 2200SP MP 2352SP MP 2852SP MP 3352SP
SP C430DN CLP35DN LP135CN SP C431DN
CLP40DN LP140CN SP 4310N SP C320DN
SP 5200DN SP 5210DN SP 5200S SP 5210SF
SP 5210SR MP C2051 C9120 LD620C
MP C2551 C9125 LD625C MP C300
C230 LD130 MP C400 C400
LD140 MP C3001 C9130 LD630C
MP C3501 C9135 LDD635C MP C4501
C9145 LD645C MP C4501A C9145A
LD645CA MP C5501 C9155 LD655C
MP C5501A C9155A LD655CA MP C6501
C9065 LD365C MP C7501 C9075
LD375C MP C3003 MP C3503 MP C4503
MP C5503 MP C6003 MP 401SPF  

The second connector is a web services based connector that Ricoh has announced is their preferred method of building an integration into Ricoh Devices. This connector, built with Ricoh’s SmartSDK WebBrowserNX technology will run on the following Ricoh Devices and requires the Ricoh SmartOP Panel Gen1 or Gen2 as well as RightFax 16 Enhancement Pack 2, Service Release 1 or higher.

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 MP 2553SP
MP 3053SP MP 3353SP MP C2003 MP C2503
MP C3003 MP C3503 MP C4503 MP C5503
MP C6003      

Of the two connectors listed here, the OpenText RightFax roadmap will only include development of the connector based on Ricoh’s SmartSDK technology. OpenText will continue to offer the Java-based SDK/J connector through RightFax Release 16 Enhancement Pack 4.