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Santee Cooper

Santee Cooper Gets a Handle on Document Management

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OpenText provides the tools to allow Santee Cooper to excel at records management

Now that we have a tool for managing electronic records, users don’t have to worry about declaring a record and sending physical files to us. Records management is done behind the scenes, and it’s done efficiently. It’s a win-win situation for the records department and for users.

Michelle VanAllen, Supervisor of Records Management at Santee Cooper


Santee Cooper had a duplication of information across different locations, massive amounts of physical folders and documents and no records management system.



Santee Cooper is now able to mitigate risk through version control, promote knowledge sharing, reduce labor resources and manual processes, increase productivity, safety and compliance.

About Santee Cooper

More than two million South Carolinians receive their power directly or indirectly from Santee Cooper, South Carolina’s state-owned electric and water utility. Serving over 162,000 residential and commercial electric customers in Berkeley, Georgetown and Horry counties, the utility also generates power distributed by the state’s 20 electric cooperatives to more than 685,000 customers in all 46 counties, and provides power to municipal power authorities in Georgetown and Bamberg, Charleston Air Force Base, and 29 large industrial facilities throughout the state. Santee Cooper also supplies water to 137,000 consumers in Berkeley and Dorchester counties and the town of Santee.