ENGIE Italia

ENGIE Italia boosts competitiveness with a fast, responsive pre-contract process

Energy company streamlines B2B contract negotiations with OpenText Extended ECM for Salesforce.

Thanks to OpenText Extended ECM for Salesforce, we’re enabling the business to respond to client requests for contract proposals quickly— helping to sharpen ENGIE Italia’s competitive edge.

Francesco Presicce, Manager, IT Business Support

Challenge

Bid losses due to inefficient and unresponsive pre-contract process
Reliance on email, phone, and spreadsheets to collaborate
Document retrieval in folder system on shared drives caused process delays

Product(s)

Value

Enabled tight EIM integration with Salesforce CRM, avoiding the need for employees to swivel between OpenText Extended ECM and Salesforce CRM.
Safeguarded 200,000 key documents and counting, with headroom for ongoing expansion.
Enhanced the efficiency of B2B contract negotiations, helping ENGIE Italia boost competitiveness and win new business.

About ENGIE Italia

For more than two decades, ENGIE Italia has played a leading role in Italy’s energy sector. Headquartered in Milan, the company is pioneering solutions that will help accelerate the country’s transition to a carbon-neutral economy, powered by ultra-efficient and environmentally friendly technologies.