The Mansfield Building Society
The Mansfield Building Society improves security and dramatically boosts staff efficiency
UK mutual banking organization saves hours of staff time daily while improving security with OpenText™ XM SendSecure™.
The implementation of the SendSecure solution was quite smooth, and support was fantastic. We had SendSecure working on all machines within a week. Our employees send a fair few documents every day, and SendSecure saves a lot of paper, plus hours and hours of their time.
Challenge
- Time consuming, manual process to ensure security of customer identification information on documents
- Difficulty ensuring compliance for incoming files from outside organizations
- Needed a solution to maintain data protection while dramatically increasing speed, convenience, and compliance
Product(s)
Value
- Accelerated staff workflows by automating manual security measures
- Increased security protocol compliance both internally and with partners
- Implemented 2-factor authentication
About The Mansfield Building Society
The Mansfield Building Society is an independent mutual banking organization that has been operating continuously in Mansfield, Nottinghamshire in the UK since 1870. It now offers a full portfolio of financial services to customers across England and Wales, including savings accounts, many types of mortgages, and investment services. As of 2017 it possessed over £360 million in assets.