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U.S. county government

U.S. county government transforms information governance with automated records classification

U.S. county government logo

Organization optimizes the management of email with OpenText Magellan Text Mining to enhance public service, reduce costs, and ensure compliance

We have deleted very few emails ever from the county—we still have email going back to the 1980s. In fact, we have close to a billion emails sitting in our repository right now. Using OpenText Magellan Text Mining, we will be able to reduce the volume of records, so it can be searched more quickly and efficiently.

IT Manager, U.S. county government


  • Serving residents efficiently and transparently by making public documents easily available
  • Inability to easily search through a backlog of nearly one billion emails



  • Automatically classified high volumes of email for storage and disposition
  • Enhanced customer service with faster and more precise content search
  • Improved staff productivity and shifted focus to other value-added tasks

About U.S. county government

This local county government in the United States has a population of 900,000 and provides services ranging from emergency management and the court system to public safety and parks and recreation.