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City of Dallas

Texas city government accelerates information discovery with OpenText security solution

City of Dallas logo

City of Dallas transforms digital forensics with OpenText EnCase for efficiency, productivity and time savings

OpenText EnCase is the tool of choice because of the security in capturing the data. We are able to easily reach out via our remote connection and get information before it’s destroyed. We initially got OpenText EnCase so that we could do investigations, but it has branched out into us using it for litigations and open records.

Tonya Derrick, Senior Security Analyst, City of Dallas

Challenge

  • Time-consuming manual processes slowed data collection
  • Existing approach couldn’t meet response requirements

Product(s)

Value

  • Accelerated information discovery to easily collect data
  • Enabled and automated a comprehensive approach to data collection, review, processing and production
  • Increased efficiency, productivity and time savings

About City of Dallas

One of the largest cities in Texas, the City of Dallas employs approximately 15,000 individuals who are responsible for city services ranging from road works and emergency services to water utilities and parks and recreation. Serving a population of more than one million residents, the city adheres to its core values of empathy, ethics, excellence and equity.