Video production company improves project efficiency and customer satisfaction using OpenText Hightail to easily share multimedia files
 

One of the main reasons we went with OpenText Hightail—and the reason that we keep it—is the reliability and ease of use for our clients. We liked that you send a link, you open the link and it works. The client doesn’t have to sign into anything. They click on the link, the video is there. They hit Play and they watch the video. That’s it.

Challenge

• Experienced difficulties sharing large multimedia files with clients
• Inefficient file sharing caused delays in video review and approval cycle
• Issues with reviewing large multimedia files hampered client satisfaction

Product(s)

• OpenText Hightail

Value

• Improved client satisfaction with easy sharing of large files
• Accelerated efficiency of feedback and approval cycle
• Increased productivity with tracking of file delivery and downloads