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Heathrow Airport

Heathrow Airport Ltd. Gets Instant Access to More Than 2.5 Million Documents

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OpenText Documentum reliably keeps aircraft flying by managing 180 ongoing projects while lowering costs

Documentum has proven that if you stick to things and stay consistent, people appreciate it. When I see an engineer uses Documentum to fix something, I know it’s worth its weight in gold.

Andrew Manington, Document Manager, Heathrow Airport Ltd.


  • Legacy document storage system could not manage or quickly access hundreds of thousands of documents for complex project management
  • Required accurate search and archiving functionalities to control projects and meet compliance
  • New solution must provide operating consistency and reliability to meet longer-termed needs



  • Centralized solution enables instant access to 2.5 million documents
  • Ensures regulatory compliance
  • High reliability for 24/7 access
  • Document searches conducted in minutes rather than days

About Heathrow Airport

Heathrow Airport Ltd. operates one of the world’s busiest airports. Every 50 seconds, an aircraft lands on one of its two main runways. Every day, almost 140,000 passengers move through the airport’s five terminals.