The Unum Group - Unum UK
Unum UK Implements Controlled Editing for Increased Efficiency
OpenText Exstream continues to meet customer communication needs of leading insurer
Controlled editing with OpenText Exstream has made a massive difference in terms of efficiency and quality. We now have a solution that we can apply across the whole organization for all of our correspondence.
Challenge
- Commoditize customer communications in a controlled manner
Product(s)
Value
- Generates fivefold efficiency gain in document production by replacing manual effort with automated processes
- Reduces custom code and other complexities of IT environment
- Eliminates need for many document templates, increasing agility for change
About The Unum Group - Unum UK
The Unum Group is one of the UK’s leading employee benefits providers with more than 40 years’ experience. Unum specializes in financial protection including Income Protection, Sick Pay Insurance Critical Illness cover and Life insurance through the workplace. For more information, visit: http://www.unum.co.uk