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ZOLL Medical

Medical Device Provider Prescribes Enterprise Fax Solution Powered by the OpenText Cloud

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ZOLL Medical realizes scalability, security, and savings with OpenText RightFax Connect

All of our incoming Patient Health Information comes in through the fax process and we have a commitment to our physicians that we will securely manage this information for inbound patients. With OpenText RightFax, we’ve got a clear sense that we know exactly what’s been coming to us, and we know exactly when and how it’s received.

Jennifer Bell, Enterprise Content Management Architect and Analyst, ZOLL Medical Corp.


  • Growing fax volumes were too high for existing fax solutions
  • Unreliability of incomplete or failed incoming faxes
  • Multiple fax vendors being used for redundancy purposes, with manual failover
  • Limited resources to manage full on-premises solution



  • Stable, scalable enterprise fax solution
  • Hybrid cloud deployment to free up IT resources, but ensure data security
  • Reliable solution to meet time-sensitive SLAs
  • Built-in high availability, failover, and redundancy for fax traffic

About ZOLL Medical

ZOLL Medical Corporation is a leader in medical devices and software solutions that help advance emergency care and save lives, with products for defibrillation and monitoring, circulation and CPR feedback, data management, fluid resuscitation, therapeutic temperature management, and ventilation. In 2006, ZOLL acquired LifeVest—the world’s first and only wearable defibrillator.