OpenText™ Customer Communications Management strengthens relationships and improves efficiency at leading insurance company

This has been a dream product. We save almost $1.4M per year. It helps us communicate effectively and efficiently across different markets, languages, national borders, and distribution channels. That represents a great investment for us.

Challenge

• Cumbersome and costly document generation and distribution
• Ability to support future expansion and emerging user needs

Value

• Streamlined transactional communications
• Cost-effective personalisation exceeds customer expectations
• Consistent voice across all channels and formats
• Fully integrated with existing systems and processes